Customer service

How can we help?

The essential information about shopping, delivery, returns and your KXM account — all in one place.

KXM robot offering help with an order

Shipping & payments

Delivery costs, in-store collection and available payment methods.

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Exchanges & returns

Return and exchange rules and the printable form.

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FAQ

Short answers to the questions customers ask most often.

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Physical store

KXM Store, Marszałkowska 17, 00-628 Warsaw.

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